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ACT Implementation Playbook – Dermatology eConsults Demo

Welcome to the ACT Interactive Playbook!

This guided demo shows how Riverside Medical Center would implement dermatology eConsults using our new interactive format instead of a 120+ page PDF.

LIVE DEMO

🏥 Welcome to Riverside Medical Center

You’re Dr. Sarah Chen, Clinical Lead for ACT implementation. Your MTF has been selected to implement specialty care eConsults, starting with Dermatology – one of our most successful venture site activities.

15,000 Annual Primary Care Visits
450 Current Derm Referrals/Year
90 days Average Derm Wait Time
60% Target eConsult Rate

🚀 Dermatology eConsult Implementation Progress

Track your team’s progress through the proven Eglin AFB workflow

🔄 Phase 1: Stakeholder Engagement 25% Complete ⏳ Next: Workflow Setup

🏆 Eglin AFB Success Story

Result: 300+ dermatology eConsults completed, 95% provider satisfaction, 60% reduction in unnecessary referrals, 30-day average response time reduction.

Key Success Factor: Strong dermatology buy-in and streamlined MHS GENESIS workflow integration.

1

Dermatology eConsults: What to Implement and Why?

Based on proven Eglin AFB workflow for asynchronous specialist consultation

🎯 Goal: Implement asynchronous dermatology consultations to reduce wait times, improve access, and optimize specialist time while maintaining high-quality care.

✅ Ideal for eConsult

  • Acne management
  • Rash evaluation
  • Mole assessment
  • Eczema follow-up
  • Psoriasis monitoring

⚠️ Requires In-Person

  • Suspicious lesions requiring biopsy
  • Complex surgical planning
  • Procedures requiring hands-on assessment
  • Emergency dermatologic conditions

📋 Proven Eglin AFB Dermatology eConsult Workflow

This is the actual workflow successfully implemented at Eglin AFB, adapted for your MTF:

1
Patient presents to Primary Care
Patient arrives for scheduled appointment with dermatologic concern
?
PCM Assessment & Decision Point
Provider reviews dermatology eConsult amenable conditions list and determines if suitable for eConsult vs. traditional referral
2
Image Capture (if eConsult suitable)
Following photo guidelines, PCM captures images using government smartphone & Camera Capture app, then attaches to patient chart
3
eConsult Submission
PCM selects dermeConsult dot phrase, completes required fields, ensures images are included, and submits to USAF Eglin Dermatology e-Consult message pool in MHS GENESIS
4
Dermatologist Review (within 72 hours)
On-duty dermatologist receives and reviews eConsult request, determines appropriate next steps
?
Treatment Decision Point
Dermatologist determines if patient needs can be met via eConsult advice/treatment suggestions or requires in-person encounter
5
Response & Follow-up
Dermatologist responds via MHS GENESIS with recommendations OR messages admin tech to schedule appointment. PCM implements care plan or arranges follow-up as needed.
2

Your Riverside Medical Center Team

Key stakeholders for dermatology eConsult implementation

5

Implementation Steps: Riverside Medical Center Action Plan

Based on Eglin AFB’s proven implementation sequence

6

Success Metrics: Tracking Your Progress

Based on Eglin AFB’s proven success indicators

📊 Quantitative Targets (Month 6)

💭 Qualitative Outcomes

🎯 Eglin AFB Achieved: 300+ eConsults, 95% provider satisfaction, 60% reduction in unnecessary referrals, 30-day average response time improvement
7

Overcoming Common Implementation Barriers

Lessons learned from Eglin AFB and other venture sites

🎯 Ready to Start Implementation?

📞 Connect with Eglin AFB

Speak directly with the dermatology team that pioneered this workflow

🤝 Schedule Mentorship Call

📚 Download Implementation Kit

Complete package of templates, guides, and training materials

📦 Get Starter Kit

🎓 Schedule Team Training

Book virtual training sessions for your implementation team

📅 Book Training

📊 Access Dashboard

Track your progress and compare with other implementing sites

📈 View Dashboard

🎬 Demo Complete!

You’ve just experienced how Riverside Medical Center would implement dermatology eConsults using our interactive playbook instead of navigating a 120+ page PDF.

Schedule a Complimentary Consultation

We would be delighted to talk to you about Agility and how we can help your organization navigate change through consulting services, leadership coaching, and generational awareness training.

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Agility consultants are both CCMP and PMP certified. These credentials, coupled with decades of experience using multiple change management methodologies, mean you can trust us to deliver what you need (and only what you need) to implement sustainable change.